Telsis | About Us

 

Telsis Mission

To deliver high value mobile innovation in the service layer.

Our text enabled services are easy to use, compelling, virally promoted, and available to every handset, delivering value to all users.

Please check out our Strategic Vision to see how Telsis can make a difference to your network.

Telsis Group

Telsis is an established innovator and supplier of carrier-grade infrastructure for advanced text and voice services to the world’s leading telecoms companies.

The group headquarters are at Fareham, England. Wholly-owned subsidiaries in Australia, Dubai, Germany, Italy, Singapore and Spain provide local sales and support facilities. Our products are in use with many new and established fixed and mobile operators around the world, providing a wide variety of applications.

History

Telsis was founded on 30 June 1987 by three engineers with a wealth of interactive voice technology experience. Together, they had previously worked on an automatic Volmet System for the UK Civil Aviation Authority using automated text processing and high quality text to speech synthesis using word concatenation, produced the world’s first standalone speech recogniser and also hardware for the world’s first disc-based Start-at-the-Beginning telephone announcement system.

Now, many successful years on, Telsis can also claim a number of technological
‘world firsts’, including user‑programmable DDI-based IVR systems, live feed systems, audio conferencing systems, ISDN video servers, Intelligent SMS Routing and SMS Home Routing.

Our first product, Hi-Call, was a 30 analogue line DDI VSE and was the world’s first user‑programmable interactive voice response system. We designed, developed, manufactured and gained type approval for Hi-Call in less than 6 months, so that the first units were already earning revenue for customers by December 1987.

In 1987, most handsets used pulse dialling (no DTMF tones) and so we developed pulse detection (to count the clicks), voice detection (to detect voice activity) and, later, speech recognition (0-9, yes, no) in the main European languages. We then developed our own conferencing technology.

Our first major system sale was to BT Supercall for the Cricketcall service, which provided live commentary on 10 first-class cricket matches, with recorded summaries during the intervals and at close-of-play.

Hi-Call was incredibly successful and was sold in over 40 countries worldwide; this provided us with unrivalled signalling expertise and gave us the confidence to later develop our own SS7 signalling stack.

In 1998 we launched the Ocean range of programmable switches, intelligent peripherals and service control points to enable telecoms operators to quickly develop and implement advanced voice network services. The success of the Ocean range identified a need to offer network operators an intelligent network capability for SMS, and Telsis introduced the first ever Intelligent SMS Router.
 
More recently Telsis has launched SMS Home Routing which together with Intelligent SMS Routing provides network operators with service flexibility at the core of the network. These architectural innovations enable network operators to generate significantly increased revenues from SMS, e.g. from out of office replies, SMS copy to e-mail, SMS divert, high-performance SMS voting, competition events and many more new innovative services.

Telsis SMS innovations are now being adopted by leading mobile operators as the standard infrastructure for the next stage of SMS traffic and revenue growth. In addition, Ericsson has chosen to distribute Telsis SMS infrastructure as part of its Global Partnership programme.

It is this knowledge and experience that today defines our position as a leading service layer innovator and ‘The Text and Voice Experts’.

Engineering Excellence

Telsis is proud of its world-class engineering capability. Experience gained over the years has enabled the company to develop unrivalled expertise in signalling, safe user‑programmable service creation environments and human factors associated with successful services including text and language processing. Over 100 signalling schemes have been implemented, including our own SS7 stack.

The power and flexibility of all of our products, but particularly messaging systems,
are based upon this expertise. We are able to confidently commit to supporting new signalling or messaging protocols and to ensuring successful interworking with all network elements and third-party systems.

Telsis is committed to high-performance carrier-grade solutions that can be easily installed, maintained and supported.

Quality & Reliability

A fundamental design philosophy of Telsis has always been that where possible we should own all our own core technology. This has enabled us to develop robust, reliable products, with predictable performance, that meet today’s needs and those of the future.

Many network operators use Telsis switches and other products for their entire infrastructure – their business success is therefore fully dependent upon the reliability of our platforms.

Reputation

Telsis’ reputation has been built through consistently delivering what has been promised, and promising only that which can be delivered. Telsis design, manufacturing and support processes are approved to the main international quality standards, and the company takes pride in maintaining a hard-won reputation through each new project.

Telsis has developed a powerful project management capability, delivering
network-critical solutions, multi-site implementations, and large-scale projects worldwide.