Cloud Telephony

Cloud Telephony

Available as both a network solution or as a managed service, the Telsis Cloud Telephony solution provides a network PBX service for operators to provide to their enterprise customers.

Based around Telsis’ Ocean Services Platform, Telsis Could Telephony provides the essential PBX features that are required by the majority of small and medium sized businesses.

The Telsis Cloud Telephony solution is scalable multi-tenant solution that allows enterprises to ditch their on-site PBX and run their telephony from within the cloud. Key features include:

Support for geographic numbers
Support for non-geographic numbers
Web based management
Immediate service activation
Auto attendant
Secretary mode
Multi-party conferencing
Advanced hunt groups with call queuing
Voicemail (delivery to email)
Service analytics
Call forwarding (unconditional/no reply/busy)
Uploadable greetings
Range of call templates
Multi-language support
Call recording (corporate compliance and personal)
Management of handsets (supplied or on boarding of exiting handsets)

Telsis Cloud Telephony supports a flexible backend API for integration with web services. These APIs may be enabled on a per-customer basis, and allow customers to integrate services such as click-to-call, screen popping and call logging.

The Telsis Cloud Telephony API also provides integration options with several industry standard services, such as Skype for Business, allowing customers to make and receive telephone calls from within their Skype for Business environment.