Integration and APIs

Take connectivity to the new levels. Reach and connect.

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We seamlessly integrate our solutions and third party APIs with best of breed vendors to empower contact centres so that you can —
REALISE YOUR FULL POTENTIAL

Collaboration for smarter solutions

We believe working together delivers success. By providing open APIs, the Telsis Cloud Connect solution is able to provide integration with class-leading partners. We integrate a range of solutions from CRM and existing back-end systems; to event-related APIs, restful APIs, web portal/UI APIs, Call flow/IVR Message Exchanges and Statistics-based API Message Exchange. We offer our customers leading-edge technologies to accelerate their success.
How we help

Step 1

Our system is open so you’re free to integrate the solutions that work best for you.

Step 2

Full integration means just that. Experience full integration with call flow editors and other game-changing tools

Step 3

Choose from best-in-class solutions to realise your contact centre’s full business potential.

What makes us different
Control event and queues within the contact centre from external systems.
We allow you to extend the functionality of your contact centre.
Control and dissemination of vital customer information for greater insight.
We support all API developments as part of our overall solution.
Integrate and use the best-in-class solutions.

Do you have questions?

Write them to us right now!